setting up an AI bot using the aibots.gov.sg platform:

 

step‑by‑step guide to setting up an AI bot using the aibots.gov.sg platform:

---

✅ Step 1: Access the Platform

• Go to aibots.gov.sg (accessible only from Singapore public service network). sign in using your government credentials.

---

⚠️ Step 2: Review Compliance & Risk

• During bot creation, a disclaimer will prompt you to indicate if your bot deals with high‑risk content (e.g., legal, health, security).

• For non‑high-risk bots, you can proceed on a beta basis. For high-risk use, obtain approval from the AI Development Group (AIDG) before proceeding. 

---

🛠️ Step 3: Create a New Bot

• Click “Create new AIBot.”

• Fill in:

  • Bot Name

  • Agency Name

  • Bot Description

  • Bot Instructions (system prompt guiding tone/behaviour) 

---

📂 Step 4: Upload Your Knowledge Base

• Add internal documents (PDFs, Word, text) up to classification level Restricted / Sensitive (Normal).

• Avoid images or tables, since the system indexes text only. 

  • Examples: TLG pre‑reads, discussion guides, policies, transcripts.

---

🧠 Step 5: Configure Bot Settings

• Tailor the system prompts to adjust tone, style, and creativity level.

• Run sample queries to ensure answers reflect agency‑specific context.

• Iterate with test users to refine responses. 

---

🧪 Step 6: Test & Fine-Tune

• In the interface, chat with your bot to check for accuracy, tone, depth.

• Adjust prompts or upload extra content as needed.

• Continue until responses meet user needs.

---

📤 Step 7: Approval & Sharing

• For non‑high‑risk bots, you may share within a pilot group initially.

• For broader/internal deployment or high‑risk use, submit for approval via go.gov.sg/aibots-approval.

• Once approved, share the bot via in‑platform links (e.g. shortened URL) with colleagues or other agencies.

---

📈 Step 8: Monitor & Iterate

• Track usage analytics (messages sent, active users).

• Solicit feedback (e.g. “Did this answer help?”) to identify improvements.

• Iterate periodically—add new docs, refine prompts, adjust scope. 

---

🏆 Why It’s Effective

• Rapid setup: build a functional bot in 5–15 minutes, no coding needed 

• Secure & compliant: hosted on SG Government Commercial Cloud; handles classified info up to Restricted. 

• Powerful RAG tool: Retrieval‑Augmented Generation ensures responses reference your uploaded documents accurately. 

🎯 Optional Enhancements

• Tag documents by TLG theme or domain for more precise indexing.

• Include transcripts from videos or meetings (transcribe via Whisper/Otter.ai before uploading).

• Use bot analytics to surface trending questions or areas needing more clarity.